PricingOne subscription.
One subscription.
The whole job.
The shop, the catalogue, the stockroom, the order desk, the courier handover, the invoices and the tax — on one line instead of six. No compliance tier, no per-feature unlocks. Free for 30 days.
PricingA single tidy desk with one open notebook — one plan, nothing hidden
Launch
$23/ month
billed annually · $29 month‑to‑month
For a shop finding its feet. One storefront, one stockroom, and the books handled.
- Orders a month
- 500
- Warehouses
- 1
- Storefront rate
- 1.5%
- Your own shop and checkout
- Products with sizes, colours and options
- Stock in one warehouse
- Orders, returns and refunds
- Your own courier accounts, labels and tracking
3 more featuresShow less
- Invoices and credit notes
- Sales tax is not worked out yet — everything else works today
- Bulk catalogue import
Starter
$55/ month
billed annually · $69 month‑to‑month
For a brand selling in more than one place, from more than one shelf.
- Orders a month
- 2,500
- Warehouses
- 3
- Storefront rate
- 1.0%
- Everything in Launch
- Marketplace channels
- Purchasing and suppliers
- Kartsy Shipping
- Your own domain
2 more featuresShow less
- COD reconciliation and NDR
- Customer returns portal
Most popular
Growth
$119/ month
billed annually · $149 month‑to‑month
For a business with a team, a warehouse process, and numbers it has to answer for.
- Orders a month
- 10,000
- Warehouses
- 10
- Storefront rate
- 0.6%
- Everything in Starter
- Stock counts and bin locations
- Shipping rules and SLAs
- Public REST API
- Event webhooks
4 more featuresShow less
- Team accounts and roles
- Profit reporting and alerts
- Store credit
- Multi-country tax registrations
Scale
$279/ month
billed annually · $349 month‑to‑month
For high volume across borders, with the API budget to build your own front end on top.
- Orders a month
- 50,000
- Warehouses
- 50
- Storefront rate
- 0.3%
- Everything in Growth
- Custom invoice templates
- Accounting exports
Enterprise
Talk to usFor multi-brand groups and anyone past the Scale caps. Limits, terms and support are agreed rather than published.
- Everything in Scale, without the caps
- Unmetered orders at a negotiated rate
- Hands-on migration of your catalogue and history
- Priority support with agreed response times
- Security review, DPA and custom contract terms
Every plan: no card to start, your data exportable at any time, and tax included rather than sold separately. Annual billing saves 20% against paying monthly.
Line by line
What each plan carries.
The shop and the tax engine are the same on every plan. What changes is how many channels, warehouses and people you can run through it.
| Feature | Launch | Starter | Growth (most popular) | Scale | Enterprise |
|---|---|---|---|---|---|
| Your own shop and checkout | Included | Included | Included | Included | Included |
| Products with options and media | Included | Included | Included | Included | Included |
| Orders, returns and refunds | Included | Included | Included | Included | Included |
| Invoices and credit notes | Included | Included | Included | Included | Included |
| sales tax on every order | Not included | Not included | Not included | Not included | Not included |
| Orders a month | 500 | 2,500 | 10,000 | 50,000 | Unmetered |
| Warehouses | 1 | 3 | 10 | 50 | Unlimited |
| Marketplace channels | Not included | 2 | 10 | 50 | Unlimited |
| Storefront transaction rate | 1.5% | 1.0% | 0.6% | 0.3% | Agreed |
| API requests a minute | Not included | Not included | 1,200 | 6,000 | Agreed |
| Bulk catalogue import | Included | Included | Included | Included | Included |
| Marketplace channels | Not included | Included | Included | Included | Included |
| Purchasing and suppliers | Not included | Included | Included | Included | Included |
| Kartsy Shipping | Not included | Included | Included | Included | Included |
| Your own domain | Not included | Included | Included | Included | Included |
| COD reconciliation and NDR | Not included | Included | Included | Included | Included |
| Customer returns portal | Not included | Included | Included | Included | Included |
| Stock counts and bin locations | Not included | Not included | Included | Included | Included |
| Shipping rules and SLAs | Not included | Not included | Included | Included | Included |
| Team accounts and roles | Not included | Not included | Included | Included | Included |
| Public REST API | Not included | Not included | Included | Included | Included |
| Event webhooks | Not included | Not included | Included | Included | Included |
| Profit reporting and alerts | Not included | Not included | Included | Included | Included |
| Store credit | Not included | Not included | Included | Included | Included |
| Multi-country tax registrations | Not included | Not included | Included | Included | Included |
| Custom invoice templates | Not included | Not included | Not included | Included | Included |
| Accounting exports | Not included | Not included | Not included | Included | Included |
| Support | Email + chat | Priority | Agreed SLA |
Questions
Before you sign.
What sellers actually ask us about switching, couriers, the trial and getting back out again.
Not answered here? Ask us directly — a person replies, usually within a day.
- Is sales tax really included on every plan?
- Yes, on all of them — charging the right amount and producing a correct invoice is part of selling, not a premium feature, so it is never an add-on or a separate line on your bill. US sales tax and nexus are not supported yet. The shop, stock, orders and shipping all work.
- Do I have to move off my current shop in one go?
- No. Most sellers bring the catalogue across, run in parallel for a while, and only point their domain at us once the numbers agree. You import products, variants, prices and images from a spreadsheet, with a dry run first so you can see exactly what will happen.
- Are shipping costs included in the price?
- No, and that is deliberate. You connect your own courier accounts and keep the rates you negotiated — we do not resell you postage at a markup. We handle the labels, the paperwork and the tracking; the postage stays between you and the courier.
- What does the transaction rate apply to?
- A percentage of the order value processed through your storefront, on top of the monthly fee, and it steps down at every tier — 1.5% on Launch to 0.3% on Scale. Marketplace orders you bring in are not charged the storefront rate.
- How does the free trial work?
- Thirty days on any plan, with no card. You can put orders all the way through — stock, invoice, tax, label and tracking — before deciding anything.
- Can I change plan later, and can I leave?
- Both. Tiers upgrade in place with your catalogue, orders and history intact. And if you leave, you export your products, customers and orders and take them with you — your data is yours, including on the way out.
- Why is the headline price the annual one?
- Because everyone we get compared against quotes annually, and a page that quoted monthly next to theirs would look more expensive than it is. The month-to-month price is printed under every headline rather than in a footnote — annual billing saves 20%, and nothing about the product changes either way.
- What happens if I outgrow a plan mid-month?
- Nothing breaks and nothing is deleted. You are told you have reached the cap, and the next order or warehouse or channel is what prompts the upgrade — we do not stop the shop taking money because a counter rolled over.
- What if I need more than Scale?
- That is the Enterprise conversation, and it is a real one rather than a bigger number: unmetered orders at an agreed rate, the caps lifted, migration done with you, and support with response times written down. If you are past 50,000 orders a month or running several brands, start there.
30-day trial · no card
Try it with your own products.
Import a slice of your catalogue and run a few orders through end to end. You will know within an afternoon whether Kartsy fits how you work.